Your rights
What you can expect here
Our goal is an ongoing professional relationship which considers and respects patient rights, identity, body diversity, beliefs, and religious and cultural backgrounds.
-
Respect
You will be treated with respect for your identity, your body, your beliefs and your cultural and religious background. That applies to every person who walks through the door.
-
A doctor of your choosing
You may ask to see any of our doctors, and you may change. You will be told if a medical student or registrar is involved in your care, and you may decline.
-
Your information
Your health record is confidential. You may ask to see it and ask for corrections.
-
An interpreter
If you would find it easier to speak in another language, tell reception when you book and we will arrange an interpreter. There is no charge for this.
-
If something goes wrong
Tell us. It is the fastest way for something to be put right.